Bookings, Deposit And Payment Of Balance
1. Cabin availability can be provisionally reserved by telephone, email or fax. However, they can only be confirmed on receipt of a properly completed booking form and the appropriate deposit within 14 days.
2. Your booking form and our confirmation constitute a legally binding contract between you and Canal Voyagers Ltd. We will be legally bound to provide the accommodation as booked. You will be legally bound to pay the balance of cost, which must be paid 8 weeks before the start date of your holiday. Payment in full will be required for holidays booked less than 8 weeks before start date. Payments should be made by bank draft or personal cheque. Overseas payments by £ sterling bank draft or international cheque.

Cancellation
3. Should you be forced to cancel your reservation, you must advise us immediately and confirm in writing. On cancellation, you will be liable for the full cost of the holiday, whether or not the balance has been paid. If we are able to relet the cabin(s), any amounts paid will be refunded less a nominal £25.00 administration charge.
4. Bookings will only be accepted on condition that you and all members of your party are covered by cancellation insurance. All claims should be made direct to your insurance company, whose decision will be final.
5. We reserve the right to regard changes to dates after confirmation as cancellation.

Operators Right Of Termination
6. We reserve the right to decline a booking without giving any reason for so doing.
7. We reserve the right to terminate a passenger's cruise should that person in our estimation have placed the boat, equipment, other passengers or crew in danger of damage or injury by ignoring safety advice or instructions from the crew. We also reserve the right to terminate the cruise of any passenger found smoking inside the boat, or who in our estimation behaves in a manner disruptive to other passengers. Any refund of the price paid would be entirely at our discretion.
8. We reserve the right to cancel any cruise due to circumstances beyond our control. Should this situation arise, you will if possible be offered alternative cruise dates. Otherwise any sum received from you will be returned in full, but you shall have no claim on any account against us.

Changes To Published Routes
9. We reserve the right to alter or amend a published cruise route (or routes) due to circumstances beyond our control; canal stoppages, water shortages, floods or if we consider it to be in your best interests. You shall have no claim on us, and no particular right of cancellation, should any alterations be necessary.
10. We will endeavour at all times to keep to the published timetable, however we shall not be liable for any loss to you caused by engine failure, breakdown or failure to keep time, or any cause whatsoever.

Personal Accident And Property
11. We shall not be liable for any loss or damage to personal property belonging to you that might be sustained during the cruise, whilst the articles are on board the boat, or on any vehicles or premises belonging to us. You are strongly advised to take out your own baggage and personal insurance.
12. We cannot be held liable for death or personal injury during the cruise or whilst on the boat or property belonging to us unless such death or injury be directly caused by our negligence.
13. We can take no responsibility for any consequences of not being informed regarding health problems of any guest.

General
14. We are unable to carry children under 14 years of age or pets.
15. Smoking is strictly forbidden inside the boat.
16. Whilst we welcome guests with physical disabilities, unfortunately there is no wheelchair access. Please advise us of any specific requirements or assistance at the time of booking.
17. Whilst every effort is made to ensure the accuracy of the contents of our brochure and other publicity material, we shall not be liable for any inaccuracies that might exist.
18. Your money is fully protected under the EEC package Holiday Directive.
19. On receipt of payment of the balance, full details of embarkation will be sent to you. If using public transport, pick up will be arranged from the nearest coach or rail station. If coming by car let us know and we may be able to suggest parking in the area.
20. Let us know of any dietary requirements at the time of booking.
21. As space is limited please keep luggage to a minimum. We suggest light casual clothing, warm sweaters and rain wear. Comfortable and supportive footwear is recommended.

Items Included
All meals; Full English breakfast
2-course lunch
4-course dinner
Beverages and snacks

Items Not Included
Transport to and from the nearest station
Use of entertainment facilities in saloon
Transport from home to nearest station
Travel Insurance
Cancellation Insurance
Entrance to attractions unless specified
Car parking fees