Booking

As we are only able to carry a small number of guests on each cruise, you are advised to book early, especially if you have your heart set on a particular cruise or date. If you can only decide at the last moment, it is always worthwhile phoning to ask if we still have cabins available. We are more than happy to correspond by phone and email, both are on board, so you can speak to us personally any day of the week up to 8pm UK time. We will be glad to answer any query, no matter how small, and you need feel under no obligation when enquiring about cabin availability.

To reserve a cabin, please telephone or e-mail us first to confirm availability. Once a booking is provisionally reserved we ask that you confirm with a completed booking form and deposit within 14 days. The booking form can be downloaded here. The balance of the booking fee is due eight weeks before the start of the cruise date. Payment in full will be required for holidays booked less than 8 weeks before the start date Full joining instructions and confirmation of booking will be sent once the deposit is confirmed.

If calling from overseas, the same conditions apply.

Please Note: Canal Voyagers Limited complies with the E.E.C. Package Travel Directive. Your holiday monies are safeguarded. Under English Law, once a booking has been confirmed, you are legally bound to pay the total amount due, not just the deposit.

Payment Options

We accept payments via Credit Card (1), Cheque (2), Postal Order and Bank Transfer (3).

1. Credit Card – Credit card transactions must be made online. After confirming your order we will send you an email invoice with a link to a secure site for payment.

2. Cheque – If the deposit is paid via cheque we ask that the final balance be settled by cheque. Cheques should be made payable to CANAL VOYAGERS LIMITED.

3. Postal Orders & Bank Transfers - If you would prefer to pay by postal order or bank transfer, please contact us to discuss the payment process.

Notes For Travellers From Overseas

We accept online payment in a number of currencies, including:

• Pounds Sterling
• Euros
• US Dollars
• Canadian Dollars
• Yen
• Australian Dollars
• New Zealand Dollars

If you would like to be invoiced in a currency other than Pounds Sterling, please let us know when making the initial reservation. We will calculate the price based on the exchange rate on the day the invoice is issued. Visit this website [link to http://urlsnip.com/557962] for current rates. You can also pay by Sterling bank draft or international cheque.

If you are booking by credit card from overseas, please note that many card issuers (especially in the USA) have, quite rightly, strict security measures connected to payments overseas such that we often can not process credit cards until the holder has contacted their card issuer. Therefore, please contact your card issuer before you send us details of your credit card to inform them to expect a transaction from Britain from Canal Voyagers Limited for the amount you will be paying. This should ensure your booking goes through smoothly.

PayPal

The secure website used for credit card transactions is provided by PayPal, an industry-leading secure system. There are no charges for this type of payment transaction. PayPal will authorize, accept and processes the payment instantaneously, accepting many payment types, including:

• Visa
• Visa Delta
• Visa Electron
• MasterCard
• Switch/Maestro
• Solo
• American Express
• Bank transfer (PayPal account holders only)